Frequently asked questions
What is the composition of the towels?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our towels are produced in eastern Germany by a long-established textile manufacturer known for premium craftsmanship and strict quality standards. We work closely with this partner from yarn selection to finishing, with a strong focus on durability, softness, and responsible production. Every batch is made under German manufacturing standards and carefully quality-checked before it reaches you.
How much does shipping cost?
Enjoy free worldwide shipping on orders over $50.
For orders under $50, shipping rates vary by destination and will be shown at checkout.
